Last updated: 24 April 2026
1. Introduction
Straight2PDF ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, platform, digital forms, PDF generation tools and related services.
2. What Data We Collect
We may collect and process the following information:
- Account information, such as name, email address and login details.
- Business or organisation information provided during account setup.
- Form data submitted through the Straight2PDF platform.
- Uploaded images, documents, files and attachments.
- Generated PDF documents and related submission records.
- Technical data such as IP address, browser type, device information and access times.
- Communication data when you contact us by email or through the website.
3. How We Use Your Data
We use your information to:
- Provide, operate and maintain the Straight2PDF service.
- Create, manage and process digital form submissions.
- Generate PDFs and other documents from submitted data.
- Store, retrieve and search completed submissions.
- Send emails or automated outputs requested through the platform.
- Manage user accounts, authentication and access control.
- Respond to support requests and service enquiries.
- Improve the reliability, performance and security of the platform.
4. Legal Basis for Processing
We process personal data under UK data protection law where we have a lawful basis to do so. This may include:
- Contractual necessity — to provide the service you have requested.
- Legitimate interests — to maintain, secure and improve our platform.
- Legal obligations — where we are required to comply with applicable law.
- Consent — where you have given permission, such as for optional cookies.
5. Data Storage and Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Access to account data, submitted forms, uploaded files and generated PDFs is restricted to authorised users and systems required to provide the service.
6. Data Retention
We retain data only for as long as necessary to provide the service, meet business requirements, resolve disputes, comply with legal obligations or enforce our agreements. Retention periods may vary by plan, customer configuration and agreed operational requirements.
Customers may request deletion of their data, subject to any legal or operational retention requirements.
7. Sharing of Data
We do not sell your personal data. We may share data only where necessary with:
- Hosting and infrastructure providers.
- Email delivery providers.
- Technical service providers who help us operate the platform.
- Legal, regulatory or law enforcement authorities where required.
8. Your Rights
Under UK data protection law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of personal data.
- Object to certain types of processing.
- Request restriction of processing.
- Request data portability.
- Withdraw consent where processing is based on consent.
9. Cookies
We use essential cookies that are required for the website and login system to function correctly. These may include cookies used to maintain sessions, improve security and remember basic preferences.
We may also use optional analytics cookies to understand how visitors use the website. These cookies will only be used if you give consent through our cookie banner.
You can accept or reject optional cookies when the banner appears. Essential cookies cannot be disabled because they are required for the service to work.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: info@straight2pdf.co.uk